Interpreter services

Support for vulnerable customers

Translator or interpreter

If you need assistance from a translator or interpreter, please contact:

TIS Translating and Interpreting Service: 131 450

You will be asked to provide:

  • our phone number 1300 306 226, or
  • our company name, Hollard Commercial Insurance.

Alternatively, you can contact our Customer Care Officer on 1300 306 226 or at hcicareofficer@hollardcommercial.com.au.

National Relay Services

If you are deaf or have a hearing or speech impairment, contact the National Relay Service and provide them with:

  • our phone number 1300 306 226 and
  • select option 1 for Claims.

Alternatively, you can contact our Customer Care Officer on 1300 306 226 or at hcicareofficer@hollardcommercial.com.au.

Customer support
Financial hardship
Interpret services
Specialist services